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TopStay CRM – Customer Relationship Management

TopStay is a CRM software application in Cloud whose mission is:
– Digitize and organize the knowledge of Guests, the most important wealth of the Hotel
– Provide operational tools to the Marketing and Sales departments
– Verify the Quality of Services through analytical dashboards
– Customize the Guests’ experience through a tool that anticipates their needs
– Optimize the maintenance of the Structure

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TopStay Pricing & Demo

price level
pricing model
  • one time
  • per month
  • per year
  • per user
  • per use
pricing model details

Price details: Setup cost (one time) + Support cost (per year)

  • setup cost
  • free version

Setup cost details: TopStay application setup includes the configuration of the modules present on the standard platform and users training

  • trial
  • demo
  • video

TopStay Features

  • Automatic reminders by email
  • Birthday/event reminder/automatic email
  • Booking Engine integration
  • Business customer management
  • Campaing planning
  • Chat tool
  • Client portal
  • Customer satisfaction sentiment analisys
  • Customizable email template
  • Discounted rates by profile
  • Duplicate data cleaning
  • Email template by customer profile
  • Email tracking and reporting
  • Guest preferred options
  • Guest public information collection
  • Housekeeping APP
  • Integrated campaign analytics
  • PMS integration
  • Prospect management
  • Upselling by profile

TopStay Integrations 6

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TopStay Top Customers

Independent Hotels

Hotel La Perla


Corvara in Badia (BZ) - Italy

Hotel Groups

Pellicano Hotels


Monte Argentario (GR) - Italy

Hotel Chains

Autentico Hotels


Roma - Italy

TopStay Support & Training


  • support availability 24/7
  • business hours
  • phone
  • email ticket
  • live chat
Support Cost


  • live
  • online
  • tutorials
  • documentation
Training Cost

TopStay reviews & ratings

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