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  • 100-500 installations
  • Description
  • Screenshots
  • Video

HotelHug is a direct channel between hotel reception and its guests. Through an app for them you can offer tourist information and internal services as well as promote local offers and allow booking. HotelHug platform consists of a web dashboard with which is possible to manage information and offers, and a personalized app with the logos and colors of the structure.

Pricing & Demo

price level
pricing model
  • one time
  • per month
  • per year
  • per user
  • per use
pricing model details

Price details: Start from € 600,00/year

  • setup cost
  • free version
  • trial
  • demo
  • video


  • Automated survey
  • Online check-in upgrades
  • Online check-in upsell
  • PMS Integration
  • Profiles management
  • Incident Tracking
  • Preventive maintenance
  • Push notifications
  • Reception services
  • Room ready notifications
  • Guest recognition
  • Automatic work order generation from guest request
  • Analytics dashboard
  • Campaign manager
  • Overall performance indicator
  • Pre-loaded maps for hotel surroundings
  • Realtime feedback collection
  • Customized chat integrated with website
  • Direct communication with appropriate department
  • Location based interaction

Support & Training


  • support availability 24/7
  • business hours
  • phone
  • email ticket
  • live chat
Support Cost


  • live
  • online
  • tutorials
  • documentation
Training Cost

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