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  • 100-500 installations
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Critique, an online reputation management system by eZee manages all the reviews across the web and fortify the digital reputation of the properties.

Critique will bring the reviews from the travel websites like TripAdvisor,, Trivago and many more to which the hotel is connected with under one roof. The users can track the sources of the reviews too, thereby can get an overview on sites bringing more or less reviews.

Critique is hence a one-stop solution which encompasses several ways to expertly manage reviews for hoteliers

Critique Pricing & Demo

price level
pricing model
  • one time
  • per month
  • per year
  • per user
  • per use
pricing model details
  • setup cost
  • free version
  • trial
  • demo
  • video

Critique Features

  • Automatic feedback stream
  • Collaborative workspace
  • Competitor analysis
  • Customer feedback funnel
  • Detailed feedback reporting
  • Guest surveys
  • Marketing widgets for hotel website
  • PMS Integration
  • Push surveys
  • Real time feedback alert
  • Real-time notifications
  • Reporting and analysis
  • Reputation management dashboard
  • Reputation marketing
  • Response management OTA/Social
  • Rich snippet on Google
  • Search and monitoring functionalities
  • Semantic Analysis
  • Sentiment Analysis
  • Social media integration

Critique Integrations 1

Booking Engine

eZee Reservation

A general purpose hotel software which can ...

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Critique Top Customers

Independent Hotels

La Vaiencia Beach Resort, Goa,



Critique Support & Training


  • support availability 24/7
  • business hours
  • phone
  • email ticket
  • live chat
Support Cost


  • live
  • online
  • tutorials
  • documentation
Training Cost

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