Category: Livechat & Chatbot

Find the best Livechat & Chatbot for your hotel.

What are Chatbots and Live Chats? How can they help hotels communicate with guests? Let’s see why a hotel should equip itself with chatbots and how to choose the best chatbots and live chats for hotels.

Chatbots for the hotel industry have become an increasingly crucial tool for the proper management of requests and to provide an additional service to customers.
Users interacting with accommodation facilities expect to be able to use all available communication channels and at any time, expecting to have an immediate response to their needs.
The chatbot for hotels allows you to provide a service to your customers that allows them to get in touch at any time and with any tool they wish to use.
Thanks to the latest developments in the market, it is also possible to integrate the chatbot with the PMS to manage bookings and call on the reception desk only in real situations of need.

The use of chatbot technology for hotels is definitely a competitive advantage to be exploited for the hospitality sector: the technology is still young and every month there are important innovations.

How to choose a Chatbot for Hotels suitable for your specific needs?
On this page you will find the best chatbots for hotels and reviews of chatbots and live chat. Meanwhile, consider the main features to choose the best tool for your hotel:

– Multichannel: the chatbot should be available in the main communication channels: website chat (mobile and desktop), WhatsApp, Facebook Messenger and E-mail.
– Instantaneous: the chatbot is now able to respond to countless users at the same time, without queues.
– Natural language: an intelligent chatbot that understands open questions, slang and expressions. And if you don’t feel like typing, you can simply click. It is based on artificial intelligence techniques: the only way to test its efficiency is to ask for a demo and try it out!
– Multilingual: responds confidently to travellers in their own language.
– Personal: it remembers the guests’ experience in your hotel. This is why it is important that it integrates with the best hotel PMS.

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Asksuite

Increase direct bookings with our hotel customer service platform plus productivity and intelligence for your ...

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Futuro internet

Live Chat for Tourism? Beats WhatsApp and lets you communicate with your website visitors in ...

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Hotelway

use a hospitality-specific chat bot to increase your revenue, our ready-to-go hotel bot only takes ...

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Hyjiffy

Automate your guests' frequently asked questions Our chatbot understands your hotel guests' questions and immediately ...

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Olark

Whatever your business goal is: more contacts, more sales or better service Olark has the ...

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Quick Text by The Colossal Factory

There are many fine places to stay around the world. Guest pick you for a ...

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Digital Concierge & Guest Experience

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